How Software Changed Workforce Management in the 2010s

The 2010s were truly a period of growing pains and change, and we won’t hear a bad word about it. You could argue that every year we inch further away from our idea of ‘normal’ work, but when you stand back and look at how far we have come over a period of ten years? It’s pretty incredible! If you are thinking about bringing new software to your business and wondering if it will be adopted by staff or last the distance, let’s get some perspective and look at how software has changed workforce management over the last ten years. 


Improved and measurable efficiency

There are three elements that will all but assure your successful workforce management – workplace efficiency, legal compliance, and an engaged workforce. You can design a set of processes and procedures you like, but if they are not satisfying those three elements, it will all be for nothing. Given the power that a robust workforce management system has over your business, it’s no surprise that many managers have started using Deputy workforce management software for your team. Systems like this changed the way we operate in the 2010s and their user-friendly interfaces are only getting more advanced with every iteration. Imagine the time saved by using a tool that is already designed to anticipate your every need, and present all tasks in a clean and readable platform. 

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Scheduling and time attendance 

If you were still penning a paper roster in the 2010s you are late to the game, and if you are still doing it in the 2020s? Something needs to change. Shift-based businesses pour endless hours into perfecting an allusive idea of the ideal shift mix, despite the fact that there is a fantastic software that takes this on for you. Not only does it provide you and your staff a way to access the roster remotely and make changes in the platform for all to see, but the software also makes recommendations of shift worker pairings to further maximize productivity. Time attendance is another simple innovation that requires your staff to ‘clock-in’ with every shift and then ‘clock-out’ when their shift ends. This really works to mitigate late attendance and absent workers.

Casual and social interaction

Let’s park the more official software for a moment, and talk about the ‘chat-based workspaces’ that have really gained traction in recent years. Workflow apps and platforms like Slack, Microsoft Teams, Monday and Skype (to name a few) have really had a radical impact on the way we work, and have reduced the number of emails that dart around the office when instant chat could easily suffice. These environments also promote a feeling of inclusion across the board and can be particularly useful if your team is disjointed and scattered all over the country. One consideration to make would be that your team might initially be on these platforms a little more than they should, but defining how they use them and when is not advisable, as you have to remember that the 2020s are bringing new ways of working so be flexible to these new ideologies.

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The 2010s only seem far away when we think of how we worked five and ten years ago. When you bring any software in-house, you have to be asking whether or not this will improve how you and your teamwork, or is it just the newest and shiniest product on the shelf? Also, ask your team what they like and don’t like about your current workforce management systems, and gauge what they would change to steer you in the right direction. After all, they are driving the success of your business.

By Tell Me How

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