Technology is taking over many operations in almost all businesses in the modern-day world. One of the avenues where technology has surprisingly been highly resourceful is in the restaurant business. Technological inventions that aide the normal operations of the managers and staff in restaurants have been made, rolled out, and implemented. Whereas there are numerous of these inventions, the ability to understand which ones to make use of in your restaurant business and how to use them is vital. The management of technology in your restaurant business ensures that you can benefit optimally from their capabilities to make your administrative and service work easier. There are numerous restaurant business technologies that you should take note of and possibly apply.
1Point of Sale Systems Technology
A point of sale system (POS) is technically designed to achieve multiple functions as pertains to your restaurant business. One of the key areas where POS software for restaurants comes in handy in your business is in the coordination of the customer orders as relayed from the waiters to the kitchen staff. The most basic of POS systems help waiters to generate sales orders by selecting the customers’ orders. More advanced systems capture other vital information such as the sales made, the waitresses’ salesmanship, and their overall returns to the business regarding how much they help to rake-in for your business.
Even more advanced systems help in the coordination of inventory information by taking into account what has been ordered and thus spent in the kitchen. Such data is then relayed directly to the inventory management operations for proper accounting of the transition of money from stocktaking to the customer’s table. Re-ordering of stock for restaurant managers is therefore significantly easier and more streamlined with the use of POS software for restaurants. Besides, with the invention of the cloud, POS systems can be integrated with cloud storage to give you as a remote manager access to your restaurant’s operational data.
2Guest management software
This is another front-of-the-house management system designed to give the restaurant managers an easy time visualizing crucial management issues. The system manages restaurant reservations and other crucial customer information that comes in handy when making decisions. In general, the guest or customer management software gives managers an easy time relaying important information relating to customers such as their allergies, birthdays, and anniversaries that the restaurant could use to ensure that the overall customer experience is exceptional. The system also comes in handy when allocating duties to waiters on specific tables.
3Kitchen display system
The kitchen display system is a cutting-edge one-stop solution to operations in the kitchen. It acts as a point of communication between the POS and the kitchen staff by relaying and displaying all the orders to the cooks. One of the core features of the system is its ability to completely replace the need for paper-based tickets that are often a waste of resources such as ink and paper.
The system displays orders to the cooks as they are received by the waitresses and the order in which they are made. Additional features that make the system cutting edge include its ability to make smart decisions such as the foods that would need to be prioritized first in the cooking process. For a table, for instance, that orders steak and salmon, the system would coordinate the steak to be cooked first as it takes much time to prepare. The system also schedules by ensuring that orders made first are prepared and sent out first so that customers receive their entrees while they are still hot.
4Inventory management systems
Inventory management in a restaurant is one of the highly essential activities. The process of procurement of ingredients is highly important to keep the restaurant running. It is projected, in the US, that 30-40 percent of food supplies in the restaurants normally go to waste due to improper inventory management. The use of such inventory management software in modern-day restaurants is beneficial as it guarantees that restaurants would avoid food spoilage that often sets in when restaurants procure food produce in excess or prepare foods in excess of what has been ordered by customers.
The inventory management systems that most restaurants use in the modern-day are well integrated with additional systems in the restaurants such as those which manage customers and POS systems. This ensures that inventory managers can keep track of the consumption of food ingredients from the point of procurement down to the time food is delivered to the customer’s tables. Such inventory management systems go a long way to help your restaurant businesses to achieve profitability with ease.
Restaurant management software continues to evolve leading to the development of better systems that make the operational frameworks of restaurants simpler and easier. Restaurants which employ these technologies achieve tremendously seamless management from the way ingredients are ordered to the way customers’ orders are relayed to the kitchen and managed, and the way customers and guests are served. You should, therefore, consider implementing these technologies in your restaurant management for better seamless management and profitability.